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top > Corporate Information > Business Case Studies > CMS Innovative ConsultantsCostello Maione Schuch Inc.
Case Study


Business Case Studies
CMS Innovative ConsultantsCostello Maione Schuch Inc.
in presentation room of Towa Engineering. in presentation room of Towa Engineering.
 
Maione Impressed with prompt response and behavior by engineering staffs of Towa.
Costello Maione Schuch Inc. ( CMS) is a world wide consulting company that works in field of designing and building audiovisual system. CMS, who started the AV system project in Tokyo for one of American companies of financial institution in 2003, have designated Towa Engineering corporation as its partner for promoting the project.
Towa was selected by an appreciation of CMS for their engineering skill, business achievement, technical customer service and sincere attitude to listen to customers requirement.
This is an interview with Mr. Christopher Maione, president of CMS.

CMS covers world wide banks and security companies in US continental, Europe and Asia as well as MLB and Mercedes-Benz
CMS,located in New York and London is a consulting co.
for designing the AV system and Video conference system for corporation use.
It was founded on 1992 by 3 members who had careers of AV business field for more than 20 years. CMS started with the AV project for Hotel Nikko in N.Y City and explored the project with the financial institution of Morgan Stanley, Amex, Bank of America, Bloomberg, other global investment banks, Microsoft in the United States of America, Europe and Asia. Besides those, CMS is serving consultation to wide range of companies covering Advertising Agent, companies in Education, Major League Baseball, Mercedes-Benz and so on.
Mr.Christopher Maion
Mr.Christopher maione,president of CMS

The key to success is the partner. Towa is appreciated by client of CMS
discution
In 2003, one project came up with a large scale American Security Co. that its Tokyo office reforms the audiovisual facility, which led CMS find a AV integrator.
Christopher told “ it was surely a risk and challenge to raise the business in such place that a different language is spoken in business, but it did not bring any problem. What would be important was to design the system well, and system itself was the universal and is not affected by the country and language. Wherever you do design, the importance is to find a good and appropriate system integrator “
CMS chose the way to contact to the suppliers in Japan of equipment that would be used in the AV system designed by CMS and tried to receive the recommendation and information regarding who can be listed as candidates of AV system integrator. Selection is made not only by CMS discretion, but also by intention of client after the meeting of several times cautiously.
Christopher continued “The Client expected in the candidate the comprehensive power of engineering skills, project achievement and ability of technical maintenance service.
Towa behaved to challenge the difficulty to construct the system in time of delivery that was judged really hard to be completed in time. It contributed to the success of being appointed as the partner.”
The project was clearly predicted that it would not be built in such short time as the client desired. Towa was such a company that proposed to solve the difficulty by precisely presenting the installation and construction schedule to an understandable level to all people concerned.
Upon completion of the AV system, the client says they are more than happy with the system. They were deeply impressed to see equipment racks were well built,being furnished with cables in correct,in order and neat.


Engineering skill to challenge to the advanced equipment and system.
project member
Christopher continues to say “We did not work with TOWA prior to this project.
We were initially concerned about their appointment, as we wanted to ensure we selected the very best integrator. We now feel confident we made a good decision. TOWA Engineering has responded to the challenges of the project and the new requests, which were raised by the client during the process of construction in terms of equipment selection, cabling, installation, documentation. We have set expectations and goals very high and TOWA has performed superbly.”
The system and technology used in this project are advanced. Christopher says “there probably are not more sophisticated AV systems in Japan, the AV facilities we completed for this global investment bank are extremely well fitted with flexibility and functionality” What does Mr. Maione think about TOWA's performance on this project? Christopher commented, “TOWA did an excellent job fabricating and installing the AV systems under an aggressive completion schedule. The engineers and technicians at TOWA did a great job, for both CMS and the client.”
The positive attitude and technical skills demonstrated by TOWA during the project were appreciated by CMS, and recognized TOWA Engineering as a excellent AV system integrator for projects in Japan. Both companies look forward to working together on other projects.

Information Costello Maione Schuch Inc.
http://www.cmsav.com

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